Car hire terms and conditions

Age Requirements:
Minimum age 21 years with 1 year of license. Young driver supplement (21-25 years): €8/day, maximum €56, minimum €40 for groups like Kia Ceed or similar; Nissan Primastar or similar: €15 per day, minimum €75. Customers with a driving license for less than 4 years will pay a supplement of €8/day, with a maximum of €96.

International Driving Permit:
If you do not have a European Union driving license, it is necessary to present an international driving permit along with your original license to rent a vehicle. If not, a non-excluded nationality driving license can be accepted with a one-time charge of €50.

Additional Driver:
Additional driver €7.95 per day, maximum €39.75 per rental (price for each additional driver). Maximum number of additional drivers per rental: 2.

Payment:
A credit card (Visa or Mastercard) in the name of the main driver is required to pick up the vehicle. Non-nominal cards will not be accepted. Prepaid cards, American Express, Postepay, Gift cards, and Diners are not accepted.
If the customer does not have a valid driving license or credit card, the reservation may be transferred to a third party with a one-time fee of €50.

Insurance:
The insurance includes third-party coverage. Any damage to the vehicle will be the customer's responsibility.
You can purchase paint and bodywork insurance at the local office when picking up the car for €15/day, or full insurance with a deductible of €700 for Kia Ceed, Kia Sportage, or similar and €1000 for Nissan Primastar or similar for €20/day. A deposit of between €250 and €350 will be required, depending on the type of vehicle.

NOT COVERED BY ANY INSURANCE:
1. Car undercarriage.
2. Fuel error.
3. Loss or breakage of the key.
4. Accident due to negligence.
5. Failure to report an accident in a timely manner.
In case of an accident or damage to the vehicle, you must contact the office immediately.
You will need to fill out an accident report for the insurance. Otherwise, coverage by insurance is not guaranteed. In the case of significant vehicle damage or injuries, the competent authority must be notified.

Mileage:
1 day 500 km.
2 days 800 km.
3 days 1100 km.
4 days 1400 km.
5 days 1700 km.
6 days 2000 km.
7 days 2300 km.

Fuel Policy:
All cars are supplied with a full tank. At the end of the rental, you must return the tank full, and if it is not returned full, a refueling service fee of €30.30 plus the cost of refueling will be charged.

Out of Hours: (Only by request)
Office hours: 09:00-14:00 and 16:00 to 19:00 from Monday to Friday.
The supplement for pickup or return out of hours is €50.
Return at station parking: €20.

Driving in another country:
It is not allowed to take the car to countries other than those listed in the conditions.
Roadside assistance is not included outside the mainland national territory.

Vehicle Cleaning:
The car is supplied clean inside and out, €18 will be charged for cleaning (non-refundable), but if the car is returned perfectly clean inside and out, it will be refunded.
Smoking inside the vehicle incurs a penalty of €150.
Access for pets inside the vehicle is prohibited, with a penalty of €30.
Loss of Documentation: €35 if the documentation is not in the vehicle at the time of return.

Loss of Rent-a-car Sticker: €35

Traffic Fine Management Fee: Traffic fine management €50. This fee will be charged in case of receiving a traffic fine during your rental, such as fines for speeding or parking. Note that this fee does not cover the cost of the fine.

Others:
€50 for opening a friendly complaint form €20.
Please note that this offer does not allow contract extensions.
Please note that you have up to 2 hours of courtesy (limited to the established schedule and does not count outside office hours) for picking up your reservation. If the car is not picked up within this time frame, the provider may cancel your reservation.
If the car is not returned on the agreed day and time, a penalty of €120 plus the extra days will be charged, ranging from €70 to €180 depending on the vehicle model returned.
The rental made is not necessarily linked to a specific vehicle (brand-model, color, equipment, etc.) but to a group of vehicles with similar technical characteristics and habitability.
The vehicle shown on the confirmation voucher may be replaced by a similar car depending on the fleet available at the local office.

Cancellation Policy: This reservation is a special offer and therefore non-refundable. It is not possible to cancel or modify the reservation.